Post n°01 (rev a):  It is well known that Knowledge Management can be shared into Socialisation, Externalisation, Combination, Internalisation processes (SECI model by I. Nonaka/H. Takeuchi) leading to the differentiation between Explicit and Implicit Knowledge.

The Explicit Knowledge falls under QA management while the the Implicit focuses mainly on brain's people and falls therefore under the enterprise culture, C’s decision, management goodwill… Do you agree ? 

Additional comment : do you trust your colleagues ? If yes, you can build pyramids.

Interested to talk about it ? Feel free to contact me.