Is it possible to measure knowledge management return on investment (RoI) ? Following ChatGPT, it can be challenging to do so because knowledge management often involves Intangible Benefits that are difficult to quantify. 

1. Identify the specific goals and objectives of your initiative. 

2. Develop specific direct (or indirect) metrics

3. Compare it with the costs of the knowledge management initiative  and investiguate the benefits that have been realized (e.g. increased productivity, reduced errors, improved decision-making) 

Some example

• Carbon footprint statement

• Products Handbook, White book, Technical note,…

• Stakeholder engagement

• Knowledge base, IT Tools Sharing

• Social Network posts + Upload of documents

• Videos (e.g. on reinforced concrete design)

• Project collaboration between entities

• Joint tendering between entities

• List of specific Software, Equipments Data Base

• Awarded framework agreement by a MAJOR company for preliminary studies

• Competence matrix containing overview of distribution of numerical modeling expertise