Post n°08:  ReX (Return of Experience) process is essential for companies. This process aims at measuring, understanding, and ultimately increasing the value of a business’s investment by evaluating the value or benefits gained from bad (or good) experience and then correcting issues.

To do so, the ReX process manager will have to deliver output proposing a business transformation, a business project implementation, a change management process,... ReX is an essential process for all (large) companies. Do you agree ? 

Additional comment : ReX process can combine a lot of incident, problems, issue. Some can be introduced directly by the workers, others can come from an AQ (or similar) audit, incidents, end (or during) of project, ...

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