Post n°15: If you read ISO 9001, you can identify the § 7.1.6 related to Organization Knowledge :
“The Organization shall determine the Knowledge necessary for the operation of its process and to achieve conformity of its products and services".
I think that a lot of Organization are not aware of the importance to manage Knowledge. A KM audit can support your Organization ?
Do you agree ?
Additional comment : the advantage of a KM audit is to be fully open-minded. KM practitioners with experts, experienced people but also with other employees, recently hired, ....
Interested to talk about it ? Feel free to contact me.